Policies

All prices are displayed in Australian Dollars (AUD).

ABN 90301909487

Address: 31 Desmond Street, Cessnock, NSW Australia

Refund Policy:

  • The initial deposit of $500 is non-refundable except where required by law.
  • Once we have finalised the details on your frame, we require you to settle the remaining balance of the frame. After this non-refundable payment is made, no further changes can be made to your frame, except where required by law.

Privacy Policy:

What information are we collecting from you (the customer)?

Through the contact form, we collect:

  • Name
  • Phone Number
  • Email Address

Through the order form, we collect:

  • Name
  • Phone Number
  • Email Address
  • Address
  • Company Name

This information is used to contact you in regards to your ordered frame or if you have any questions in regards to a frame build. We do not share this data with any third parties.

We do not collect any credit card details, this is handled by eWay Payments Pty Ltd.

Cookies:

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. You can remove persistent cookies by following directions provided in your Internet browser’s technical information.  In general, we use the information that is collected through the use of cookies on our Site to make the Site more useful to you and to tailor your experience with us and our communications with you to meet your special interests and needs.